Frequently Asked Questions (FAQ):
WHAT ARE RINGWRAPS?
Triple Patented RingWraps™ are a matching pair of diamond bands meticulously handcrafted to encase a class ring. Our two-bar cradle design makes the RingWraps™ non-permanent and easily removable. RingWraps™ are made in the USA from start to finish. We are proud to be Aggie Owned and Operated! Choose from our five signature styles, or customize your own. Due to the varying designs of different rings, it is required that you send us your ring (with the exception of Aggie Rings, SHSU rings & TAMU Galveston rings *exclusions apply for custom designs*) so that custom RingWraps can be created. We will send you a Prepaid Fully insured UPS shipping label to make it easy to send us your ring.
For someone who wants to add a simple yet elegant touch to their ring. This is our original design, featuring diamonds that are uniform in size.
The Original RingWraps contain just over 5/8 carat total weight (~.65ctw) of common prong set round brilliant cut diamonds with G color and VS clarity. The diamonds are guaranteed as natural. The Original is our most simple style, but the perfect design to dress up your ring. Many of our customers start with The Original RingWraps™, and upgrade later on to The Mini Cascading or The Cascading. You can even keep both and switch out the RingWraps™ based on the occasion.
For someone who craves a subtle tapered accentuation of the ring. The Mini Cascading is a flattering style for all; no matter the finger size. The tapered design elongates the fingers. The Mini Cascading was born when our customers requested something bigger than The Original combined with a more subtle version of the tapered design of The Cascading and The Crown.
The Mini Cascading RingWraps contain 1.10 carat total weight of common prong set round brilliant cut diamonds with G color and VS clarity. The diamonds are graduated in size and guaranteed as natural diamonds. The Mini Cascading RingWraps™ is the perfect compromise between The Original and The Cascading. It has become our most popular style!
The Kensington RingWraps™ *NEW!*
For someone who craves the uniformity of The Original, but wants even more sparkle (double the carat weight of The Original). Simple yet luxurious. Bigger diamonds = bigger sparkle!
The Kensington RingWraps contain ~1.20 carat total weight of split prong set round brilliant cut diamonds with G color and VS clarity. The diamonds are guaranteed as natural. The Kensington, one of our newest styles, offers the uniformity of the Original (as all diamonds are the same in size), but an increased carat weight, giving it a more noticeable touch of sparkle. The Kensington is a wonderful upgrade choice for our customers who wear The Original style. The Kensington is available here
For someone who desires a more dramatic version of The Mini Cascading RingWraps. The Cascading was formerly our largest style. A flattering design with a heightened tapered effect, which elongates the fingers. Truly stunning with a luxurious & substantial look.
The Cascading RingWraps contain just over 1-1/4 carat total weight (~1.28ctw) of common prong set round brilliant cut diamonds with G color and VS clarity. The diamonds are graduated in size and guaranteed as natural diamonds. It's the perfect choice for those who desire a more dramatic accentuation of their ring. Compared to The Mini Cascading, The Cascading style provides an exagerated tapering effect due to the larger stones throughout the center portion.
The Crown RingWraps™ *NEW!*
For someone who has it all and desires our most opulent style. A true show stopper and even more gorgeous in persom (your jaw will drop!) The tapered design elongates the fingers. Everyone wants to wear The Crown, but it takes a Queen.
The Crown RingWraps contain 2-1/2 carat total weight (2.50ctw) of split prong set round brilliant cut diamonds with G color and VS clarity. The diamonds are graduated in size and guaranteed as natural diamonds. The Crown, our most exquisite style yet, is a stunning addition to the Cascading family, featuring our largest stones. The Crown was designed for a Queen- an individual with a sophisticated love for diamonds, seeking the most outstanding piece in our collection! The Crown is available here
Different stone options are available. However, we will not use Cubic Zirconia (CZ crystals), white sapphire or moissanite. Please contact us with any customization inquiries.
HOW DO RINGWRAPS WORK?
How to put on RingWraps: Triple Patented RingWraps are a matching pair of diamond bands meticulously handcrafted to encase a class ring. Our two-bar cradle design makes the RingWraps non-permanent and easily removable. Choose from our five signature styles, or customize your own. To wear, simply place your ring in the RingWraps.
WHAT SIZE RINGWRAPS DO I PURCHASE?
Order the same size RingWraps as your college ring/the ring that you want wrapped. To find out the size of an Aggie Ring, you can call The Association of Former Students office at 979-845-1050. If your ring does not fit, our in-house jewelers can resize it for you! RingWraps do add width to your ring, so depending on your fing/finger pad, RingWraps can in some cases make your ring feel tighter/more secure. If your ring is snug, it is best to resize your ring before getting RingWraps. RingWraps are very comfortable when they fit properly. We can also add a diamond to your ring, make neccessary repairs, or even add/remove antiquing. We are full functioning jewelers!
DO YOU MAKE RINGWRAPS FOR ALL SCHOOL RINGS AND WEDDING RINGS?
YES! We have customized RingWraps for over 80 different schools and have done hundreds of different wedding rings. At this time, for all rings other than TAMU, TAMU Galveston & SHSU, it is required that we have your ring in order to properly make your RingWraps. We consider these "Custom Orders," or "Custom RingWraps." The pricing will be the same as you see on the Shopping page. Additional customization options are also available! Metals other than 10k yellow gold will incur an additional fee. Read below for more info on Custom Orders.
HOW DO I KNOW IF I NEED TO SEND IN MY RING FOR CUSTOM RINGWRAPS?
For all colleges other than Texas A&M, Texas A&M Galveston, & SHSU, it is required that we have the college ring in order to properly make the RingWraps. Note- if you have an Aggie ring but are wanting to customize your RW with colored gemstones, a different metal, etc, it is required that you send in your ring. We generally require 3 to 5 weeks to complete custom orders. There is no additional fee for us to customize the RingWraps. For all custom orders, we will send you a fully insured, prepaid UPS shipping label so you can send us your ring.
HOW DO I ORDER CUSTOM RINGWRAPS?
To purchase custom RingWraps, open the Shopping page, and select the style you would like. Continue to checkout. In the checkout process, will see a box entitled “ORDER NOTES”. Please provide us with your custom order details in this field and we will in turn send you the prepaid fully insured UPS shipping label.
CAN I CUSTOMIZE THE RINGWRAPS WITH DIFFERENT STONES OR METAL?
Absolutely! We have a variety of stones and metals that can be used in place of the traditional RingWraps. There is no additional charge for colored stones. There is an up-charge for metals used other than our 10k yellow gold such as, white gold, rose gold, and platinum. Email or call us with any customization inquiries.
CAN YOU RESIZE? DO I NEED TO MAKE SURE MY RING FITS BEFORE I GET RINGWRAPS?
Yes, we resize rings all the time. We do it right and do not take any shortcuts. If your ring needs to be bigger, rather than stretching it, like most jewelers, we actually add gold. The sizing done by our jewelers is undetectable. If you need your ring resized, simply request a shipping label for resizing in the "order notes" when you place an order online. Depending on how big your ring is on you, and the way you prefer your ring to fit, we will determine a proper solution for you. Please keep in mind that RingWraps do add width to your ring. We see this is a great solution for customers with rings that fit a bit big on them to begin with. If your ring is completely too big, and falling off of you, we suggest resizing your ring. On the contrary, if your ring is too snug on you before adding RingWraps, we highly suggest resizing it. If you choose to resize your ring at the time of purchasing RingWraps, this service will be done complimentary.
CAN THE RINGWRAPS BE RESIZED?
Yes, we can resize the RingWraps. We do understand that throughout the years your ring and RingWraps may need to be resized- not a problem. If you need resizing after you own RingWraps, there will be a fee. This is because when we resize, we actually add gold, and do it the right way, rather than just stretch our your ring/RingWraps.
HOW LONG DOES IT TAKE FOR RINGWRAPS TO BE MADE?
Since RingWraps are handcrafted, turnaround time depends on the volume of our orders at the time of purchase. To be safe, please allow 3 to 5 weeks from the time your order is placed. We will make every effort to create your RingWraps in a shorter timespan! If we have your ring size in stock (TAMU, TAMU Galveston, and SHSU only), we will ship it within 1-3 days of purchase.
HOW DOES THE SHIPPING WORK?
Upon shipment, you will receive an email containing your UPS tracking number. All RingWraps are shipped via UPS and are fully insured. A signature is required upon delivery.
CAN I ORDER RINGWRAPS BEFORE I HAVE MY RING?
If you have a TAMU, TAMU Galveston, or SHSU ring, you can order RingWraps before actually having your ring. We just need to know the finger size of the class ring you are ordering, and the style of RingWraps that you want. If you do not know the finger size to order, we can help you determine that in person, or for gifting purposes, you can call The Association of Former Students office at 979-845-1050 and they will have the size on file that was ordered. Our return/exchange policy would begin whenever you start wearing the RingWraps. If this is a gift that needs to be returned/exchanged, you must notify us of this gifting date or else the return/exchange period starts upon delivery.
CAN I UPGRADE MY RINGWRAPS?
Yes, we have an upgrade program! To do so, contact us by email or phone and will provide instructions. You must turn in your old RingWraps in order to be eligible for the upgrade.
WHAT IS MY QUALITY ASSURANCE?
RingWraps are meticulously handcrafted in the USA by expert jewelers and undergo a vigorous quality check process. Our diamonds are guaranteed to be natural. We stand behind and guarantee our craftsmanship, and provide a one-year warranty, which includes normal wear & tear. We also provide an appraisal with your RingWraps purchase. Customer word of mouth is our #1 marketing tool, so we do everything we can to make sure our customers are thrilled with their purchase for years to come!
IS AN APPRAISAL PROVIDED WITH THE PURCHASE?
We provide a certified appraisal with every RingWraps purchase.
WHAT IS THE MANUFACTURER'S WARRANTY?
The manufacturer will guarantee the craftsmanship on all RingWraps for one year from the date of shipment. The warranty covers any normal wear and tear. It does not include loss as a result of damage incurred by the user. Ship your package as Registered Mail (UPS or FedEx only) with insurance for the full value. We are not responsible for items lost or damaged while shipping. Please do not write "jewelry" or any other jewelry-related words on the outside of the package. Include this form & send your package to:
2050 North Stemmons Freeway, Suite 7715
Phone: (855) 485-7979
WHAT IF A STONE IS LOST OR MY RING IS DAMAGED?
We have a one-year manufacturer’s warranty on all products. See warranty information above. Any damage or loss incurred as a result of excessive wear and tear will be billed as necessary.
WHAT IS THE RETURN POLICY?
14-DAY RETURN POLICY WITH NO WEAR AND TEAR
We are confident that our fine jewelry will meet and surpass your expectations. However, if you are not completely satisfied for any reason, you may return your order within 14 days from the date the shipment is received for a full refund or exchange. Shipping charges are non refundable. The ring can show no wear and tear or else it will not be eligible for full credit. *NOTE* If the RingWraps are being gifted to someone, the 14-day return policy begins when the recipient receives the Wraps. ALL CUSTOM ORDERS AND CUSTOM ENHANCERS ARE FINAL SALE AND NON-RETURNABLE. Shipping charges are non-refundable.
HOW DO I RETURN MY ORDER?
Please follow these steps to return or exchange your jewelry item(s):
- 1. Contact Customer Service and request a Return Authorization Code for your order number.
- 2. Send your item(s) with original packing materials, return form, and original invoice to us by an insured carrier. Retain the tracking number for your records.
Please allow 3-4 weeks for the processing of your return.
Note: For orders over $500: Ship your package with insurance for the full value. Use Fed Ex or UPS only.
We are not responsible for items lost or damaged while shipping. Please do not write "jewelry" or any other jewelry-related words on the outside of the package. Send your package to:
2050 North Stemmons Freeway, Suite 7715
HOW DO I CARE FOR MY RINGWRAPS?
Over time, daily wear & tear and exposure to chemicals, dirt, and oils can affect the beauty of gold and diamond jewelry. Avoid exposing your RingWraps to chemicals (Chlorine, household cleaning products, makeup, hairspray, lotion, hand sanitizer, etc). Do not wear while swimming, bathing, or working out. To maintin the sparkle in between professional cleanings, we recommend cleaning your RingWraps at home. To do so, heat up one cup of water (the hotter the better), add a few drops of mild dish soap or ammonia, and with a soft toothbrush, gently clean your RingWraps. We are happy to professionally clean your ring/RingWraps complimentary, along with check your prongs at any trunk show or at out Dallas showroom.
CAN I PERMANENTLY ATTACH THE RINGWRAPS?
Yes, but it is not necessary as RingWraps are designed to fit your ring snugly. Attaching the RingWraps is a matter of personal preference. Some prefer to have the option of wearing the RingWraps around another ring or alone if they so choose. If you choose to attach the RingWraps to your ring, we recommend attaching them with a laser weld. You may send your rings into to the address provided above. Ship your package as Registered Mail with insurance for the full value. We are not responsible for items lost or damaged while shipping. The cost will be $45 plus shipping.