## Frequently Asked Questions (FAQ):
WHAT ARE RINGWRAPS?
Triple Patented RingWraps™ are a matching pair of diamond bands meticulously handcrafted to encase a class ring. Our two-bar cradle design makes the RingWraps™ non-permanent and easily removable. RingWraps™ are made in the USA from start to finish. We are proud to be Aggie Owned and Operated! Choose from our three signature styles, or customize your own.
The Original RingWraps™ contain 5/8 carat total weight (.60ct) of common prong set round brilliant cut diamonds with G color and VS clarity. Certified by the GIA as natural diamonds. The Original, our most simple style, is perfect for those who want to add an elegant touch to their ring. Many of our customers start with the Original RingWraps™, and upgrade later on to the Mini Cascading or the Cascading, or they keep both and switch out the RingWraps™ based on the occasion.
The Mini Cascading RingWraps™ *NEW!* contain 1.00 carat total weight of common prong set round brilliant cut diamonds with G color and VS clarity. The diamonds are graduated in size and GIA Certified to be natural diamonds. The Mini Cascading RingWraps™ were released after customers requested a style that was bigger than the Original and smaller than the Cascading, but still had the beautiful tapered effect of the Cascading. Our most popular style!The Cascading RingWraps™ contain 1-1/4 carat total weight (1.28ct) of common prong set round brilliant cut diamonds with G color and VS clarity. The diamonds are graduated in size and GIA Certified to be natural diamonds. Perfect for those who desire a more dramatic accentuation of their ring. Compared to the Mini Cascading, the Cascading style provides a heightened tapering effect due to the larger stones throughout the center portion.
Different stone options are available. However, we will not use Cubic Zirconia (CZ crystals). Please contact us with any customization inquiries.
HOW DO RINGWRAPS WORK?
How to put on RingWraps: RingWraps, with an inner two bar guard design, are designed to encase your ring. To wear, simply place your ring in the RingWraps. RingWraps are not permanent and can be removed at any time.
HOW DO I KNOW WHAT SIZE RINGWRAPS TO PURCHASE?
It is recommended to order the same size as your school ring. If ordering RingWraps for your Aggie Ring, you do not have to send in your ring for sizing. To find out the size of an Aggie Ring, you can call The Association of Former Students office at 979-845-1050.
CAN I PURCHASE RINGWRAPS FOR A DIFFERENT SCHOOL RING?
Yes! We have customized RingWraps for over 60 different schools. Due to the varying designs of different college rings, it is required that you send us your ring (with the exception of Aggie Rings) so that it can be be molded, and custom RingWraps can be created. The process will take anywhere from 3-5 weeks. There is no additional fee for us to custom mold your ring. The prices will be the same as what is seen on the Shopping page. Different stone, along with other customization options, are available.
HOW DO I ORDER CUSTOM RINGWRAPS?
To purchase custom RingWraps, open the Shopping page, and select the style you would like. Continue to checkout. In the checkout process, will see a box entitled “ORDER NOTES”. Please provide us with your custom order details and we will in turn send you the prepaid, fully insured label.
HOW DO I KNOW IF I NEED TO SEND IN MY RING FOR CUSTOM RINGWRAPS?
For all colleges other than Texas A&M (and certain SHSU rings), it is required that we have the college ring in order to properly make the RingWraps. We will need 3 to 5 weeks to custom make the RingWraps. There is no additional fee for us to custom mold your ring. Note- if you have an Aggie ring but are wanting to customize your RW with colored gemstones, a different metal, etc, it is required that you send in your ring. If you require customization, we will send you a fully insured, prepaid UPS shipping label so you can send us your ring.
HOW LONG DOES IT TAKE FOR RINGWRAPS TO BE MADE?
Since RingWraps are handcrafted, turnaround time depends on the volume of our orders at the time of purchase. To be safe, please allow 3 to 5 weeks from the time of your order. We will make every effort to create your RingWraps in a shorter timespan! If we have your ring size in stock (Aggie RingWraps only), we will ship it within 1-3 days of purchase.
HOW DOES THE SHIPPING WORK?
Upon shipment, you will receive an email containing your UPS tracking number. All RingWraps are shipped via UPS and are fully insured. A signature is required upon delivery.
CAN I UPGRADE MY OLD RINGWRAPS TO THE NEW ORIGINAL, MINI CASCADING, OR CASCADING RINGWRAPS?
Yes. To do so, contact us by email or phone and will provide instructions. You must turn in your old RingWraps in order to be eligible for the upgrade.
WHAT IS MY QUALITY ASSURANCE?
RingWraps are meticulously handcrafted in the USA by expert jewelers and undergo a vigorous quality check process. Our diamonds go through a GIA screening lab, where they are confirmed as natural diamonds. We guarantee our craftsmanship, and provide a one-year warranty, which includes normal wear and tear. We also provide an appraisal with your RingWraps purchase.
IS AN APPRAISAL PROVIDED WITH THE PURCHASE?
We provide a certified appraisal with every RingWraps purchase.
CAN THE RINGWRAPS BE RESIZED?
Yes, we can resize the RingWraps and your school ring, no problem at all! We do it all the time. If you know your school ring needs to be resized now, we can do it free of charge with the purchase of RingWraps. If you need resizing after you own the RingWraps, there is a charge. When we resize, we actually add gold and do it right, rather than just stretch it.
WHAT IS THE MANUFACTURER’S WARRANTY?
The manufacturer will guarantee the craftsmanship on all RingWraps for one year from the date of shipment. The warranty covers any normal wear and tear. It does not include loss as a result of damage incurred by the user. Ship your package as Registered Mail (UPS or FedEx only) with insurance for the full value. We are not responsible for items lost or damaged while shipping. Please do not write “jewelry” or any other jewelry-related words on the outside of the package. Include this form & send your package to:
2050 North Stemmons Freeway, Suite 7927
Phone: (855) 485-7979
WHAT IF A STONE IS LOST OR MY RING IS DAMAGED?
We have a one-year manufacturer’s warranty on all products. See warranty information above. Any damage or loss incurred as a result of excessive wear and tear will be billed as necessary.
WHAT IS THE RETURN POLICY?
14-DAY RETURN POLICY WITH NO WEAR AND TEAR (see gift orders and custom orders exception below)
We are confident that our fine jewelry will meet and surpass your expectations. However, if you are not completely satisfied for any reason, you may return your order within 14 days from the date the shipment is received for a full refund or exchange. Shipping charges are non refundable. The ring can show no wear and tear or else it will not be eligible for full credit. Shipping charges are non-refundable. *NOTE* If the RingWraps are being gifted to someone, the 14-day return policy begins when the recipient receives the Wraps. CUSTOM ORDERS ARE NON-RETURNABLE.
HOW DO I RETURN MY ORDER?
Please follow these steps to return or exchange your jewelry item(s):
- 1. Contact Customer Service and request a Return Authorization Code for your order number.
- 2. Send your item(s) with original packing materials, return form, and original invoice to us by an insured carrier. Retain the tracking number for your records.
Please allow 3-4 weeks for the processing of your return.
Note: For orders over $500: Ship your package with insurance for the full value. Use Fed Ex or UPS only.
We are not responsible for items lost or damaged while shipping. Please do not write “jewelry” or any other jewelry-related words on the outside of the package. Send your package to:
2050 North Stemmons Freeway, Suite 7927
HOW DO I CARE FOR MY RINGWRAPS?
With time, daily wear and tear, and exposure to chemicals, the beauty of gold and diamond jewelry can be affected. We recommend occasionally soaking your ring in a solution of six parts water to one part ammonia/ or one part mild dish soap. Avoid wearing your jewelry in the pool and while bathing. We are happy to professionally clean the RingWraps/college ring and check the prongs for our customers whenever.
CAN I CUSTOMIZE THE RINGWRAPS WITH DIFFERENT STONES OR METAL?
- Yes. Email or call us with any customization inquiries.
- All Garnets/ Original Style: $1750
- Alternating Garnets & Diamonds/ Original Style: $1850
- Diamond Enhancer: $950
- Maroon Sapphires are priced the same as diamonds.
CAN I PERMANENTLY ATTACH THE RINGWRAPS?
Yes, but it is not necessary as RingWraps are designed to fit your ring snugly. Attaching the RingWraps is a matter of personal preference. Some prefer to have the option of wearing the RingWraps around another ring or alone if they so choose. If you choose to attach the RingWraps to your ring, we recommend attaching them with a laser weld. You may send your rings into to the address provided above. Ship your package as Registered Mail with insurance for the full value. We are not responsible for items lost or damaged while shipping. The cost will be $45 plus shipping.